Wireless mice are getting popular day by day, and most of the people prefer it over wired mice, be it gaming wireless mouse or for other uses, it has been making its way into our lives. When we start using something on a regular basis, we do experience malfunctioning or other issues, the same goes for the wireless mouse. As we regularly use a computer for hours in the office or at home, we detect different malfunctions. Sometimes our keyboard stops working, sometimes wireless mouse stops responding, and we got into a problem out of nowhere. So, how to fix wireless mouse not working issue?
This is the most asked question as sometimes mouse starts working in the middle of work, and to be honest, that is too annoying, all of you can relate to it. A malfunction that occurs when we are working something annoyed us the most. Sometimes wireless mouse freezes and in some of the cases, it not even starts. All these issues compel us to wonder how to fix wireless mouse not working issue.
But, not anymore, as in this article, you are going to get the complete solution on what to do when and how to fix wireless mouse not working issue. When your wireless mouse is not working, you can experience or notice a few changes given below
Changes to Be Noticed
Let’s take a look at the changes that occur or you may notice when your mouse stops working in brief
- The pointer of the wireless mouse moves erratically
- The wireless mouse stops working after the use of several minutes
- The pointer stops responding when you click a button or perform any action.
- When you check the control panel, some tabs and options goes unavailable
- Windows stop detecting the wireless mouse when you connect the mouse to the computer. Even after running the Add New Hardware wizard, the issue remains same.
Steps to Fix Wireless Mouse
There a lot of ways to get the issue resolved, it’s just that you need to detect the problem that causes your mouse to stop working. Let’s get deeper into the steps so that you all can make your mouse working smoothly without a single issue
Check the Batteries
Most of the time when the mouse stops working suddenly, the low batteries is the first thing you need to check as there is a possibility that the batteries may drain out, which may be causing the issue. It is suggested that one should use the batteries designed for electronic devices to avoid mouse not working issue. To fix wireless mouse not working issue, you need to check the batteries and replace it as soon as possible to keep using it for longer. This may fix the wireless mouse not working issue.
Test the Wireless Mouse on a Different Computer
If the issue doesn’t resolve even after checking out the batteries, the next step is to test the wireless mouse on a different computer. In case your mouse is not working on another computer, then there is a chance that you have a defective wireless mouse that needs to be replaced. But, if the mouse works fine on a different computer, then there may be a driver or software issue.
Try to Connect It to a Different Port
Sometimes the only issue that makes your mouse stop working is the port you have used to connect your mouse. We are habitual when it comes to connecting the mouse into a port, we use the same port all the time, mostly the one that is in front of the computer. If your mouse is not working, then you need to try a different port as it may fix the problem. It is considered that the port on the back side of the computer has more power (bandwidth), so, it would be a better idea to try to connect your device to the port on the back of your computer.
Check and Uninstall Other Mouse Software
One of the obstacles behind the mouse not working issue is the different mouse software downloaded on your computer. The software of other mice may clash with the software of your current wireless mouse, and that’s the reason your mouse is not working as it suppose to. To remove other software you need to
- Go to Control Panel
- Select Program and Feature
- In the Start Search box, type – appwiz.cpl
- Press Enter Button
You may see a message asking for an administration confirmation/password, enter the password if you have one, and then click on Continue
You need to identify the software of other mice that you can see in the list opened. To remove the software, you need to follow the instruction appears on your screen. Once done, restart your computer.
If you have checked the above procedures, then time to check the driver. Reinstall the mouse driver software to eliminate any driver issue. For this, you need to follow the steps
- Open Device Manager – Windows button + X to open using the keyboard.
- Click on “Mice and Other Pointing device” to expand it.
- Right click on your mouse and click on uninstall.
- Once done, you will get a dialogue box asking you to restart your system. Restart it.
- When the system reboots, the driver of the mouse will be installed a fresh.
This step can easily solve the problem and make your mouse working normally.
Reinstall Windows 10
One of the most effective options to keep the mouse working is to switch to the version of windows that make your wireless mouse working fine.
In this article, we discussed how to fix wireless mouse not working issue. As there are many people who have been facing this issue and want to resolve it as soon as possible. We discussed some steps that can solve this issue. You can follow these easy steps and make your mouse working.